Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy.
When accessing our Website, Tony Muxlow Development will learn certain information about you during your visit.
Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.
GDPR Updated Policy
(Version 2 27th Sept 2023)
Privacy Policy
1. Who we are, what we do:
A training and assessment organisation delivering qualifications to awarding body standards our customers are Apprentices and individuals who require our services.
2. What we don’t do
We will not share your information with any outside organisation unless we have to and, in this case, will inform you of this.
3. Protection of Data and Information
All data we collect regarding you will be kept safe and not shared unless it needs to be
4. We collect personal information
As part of our delivery of Training and assessment we will collect information about you it will be used solely for the purpose of providing training and assessment for you.
5. Personal information we collect and use maybe some or all the following
- Name
- Personal Address
- Company details
- DOB
- National Insurance number
- Unique learner reference number
- Telephone number
- Email address
- Gender
- Criminality
6. How and why will we use personal information?
This information is used for contact purpose’s internally via e mail telephone etc and shared with awarding bodies for registration and certification only.
7. Sharing of personal data
We will not share your information with anyone or any organisations other than to awarding bodies (see 6 above) we will not sell your information to anyone or any organisation.
8. Transfer of Data
Only the necessary information will be transferred and nothing else and in an encrypted format via secure online portals
9. Our Website
We may ask you to complete a course application form on our web site this will ask for minimal necessary information to help us deal with your enquiry, we will enhance this information should you decide to work with us, any unnecessary information that isn’t needed going forward will be destroyed.
10. Personal Data and Information
A Where you have provided your consent for us to use your personal information in a certain way (for example, we may ask for your consent to collect special categories of your personal information so that you may sit an exam with reasonable adjustments and/or special considerations).
B Where necessary so that we can comply with a legal obligation to which we are subject (for example, where we are obliged to share your personal information with regulatory bodies which govern our work and services).
C Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract (for example, to provide you with a certified award after sitting an examination).
D Where there is a legitimate interest in us doing so.
11. Lawful Basis
We will only keep your information for lawful use, for a length of time required by law usually 6 years.
12. Letting us know if your personal information is incorrect
At the time of providing your information we will regard this information as true and correct at anytime should you feel it is not correct you must contact us to amend it.
13. What if you want us to stop using your personal information?
Individuals have the right to object to our use of their personal data, or to ask us to delete, remove, or stop using personal data if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use personal data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of personal data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share personal data in other ways while it is restricted.
14. Individuals can ask us to restrict the use of their personal information
It is not accurate.
• It has been used unlawfully but do not want us to delete it.
• It is not relevant any more, but you want us to keep it for use in legal claims.
• You have already requested that we stop using your data, but you are waiting for us to tell you if we are allowed to keep on using it.
If you want to object to how we use personal data, or request that we delete it or restrict how we use it or, please contact us.
15. How to complain
Please feel free to complain should you feel it necessary or are dissatisfied with how we use your personal data, use the contact us on the web site or write to us at :
Clinton House, Main St
West Markham, Newark. NG22 0GT
16. Learner personal data which maybe held by us and or at an Approved Centre on our behalf
Data previously mentioned in section 5 maybe held by us or by approved awarding bodies who work closely with us
17. The personal data of trainers and assessors maybe held by approved awarding bodies
We share information with awarding bodies for internal verification, personal competence etc
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. See GDPR policy
A Special Note About Children
Children are not eligible to use our web site and services and we ask that minors (under the age of 13) do not submit any personal information to us. If you are a minor, you can use this site only in conjunction with permission and guidance from your parents or guardians.
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.
Tony Muxlow Development may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Tony Muxlow Development uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.